Warranty
What we cover, for how long, and how to make a claim.
Updated 25 October 2026
The term
Every BAYANG lamp is covered for [OWNER: warranty term; PRODUCTION.md plans 1 year] from the day it is delivered.
What it covers
[OWNER: what the warranty covers, for example faults in the electrical parts and defects in the printed parts that aren't caused by misuse.]
What it doesn't cover
[OWNER: exclusions, for example damage from heat, direct sun, the wrong bulb, water, dropping, or opening the cordless module.] Fine layer lines are part of how the lamp is made and aren't a defect.
How to claim
- Contact us with your order number.
- Send a photo of the lamp and, if it is a fault with the light, a short video of it switched on.
- We will tell you whether we repair it, replace the part, replace the lamp or refund you: [OWNER: remedies and who pays return shipping].
Damaged on arrival
If your lamp arrives damaged, tell us within [OWNER: damage-report window] of delivery, with photos of the lamp and the box. See shipping and returns.
Your rights
This warranty is in addition to your statutory rights. None of this affects your rights under the Consumer Protection Act 1999.