Caring for Your Lamp

The bulb rule

• LED bulbs only. Never an incandescent or halogen bulb. They run far hotter than LEDs.
• Use the base the lamp was made for. E27 for most wired lamps, E14 for PAM. It is listed on each product page.
• Maximum bulb wattage: [OWNER: maximum bulb wattage per lamp, from the heat test]. Until it is published, use the bulb the lamp came with or an LED of the same type.
• Unplug before changing the bulb, and let the bulb cool first.
• Never let a bulb touch the shade. Our wired lamps keep a measured gap between globe and shade; use a bulb of the same size and shape as the one supplied.

Heat and sun

The printed parts are PLA, which begins to soften at around 55–60 °C. That is well below what a parked car reaches in Malaysian sun.

• Keep the lamp out of direct sunlight, away from windowsills that bake in the afternoon, and never leave it in a car.
• Keep it away from heaters, stoves and hot appliances.
• Indoor use only, in a dry place: away from sinks, showers and anything that splashes, and never outdoors or on a veranda open to rain.

Cleaning

Switch the lamp off and unplug it. Dust with a soft, dry brush or a microfibre cloth; a brush reaches between fins, slats and cells. No water inside the lamp, and no solvents, alcohol or abrasive cleaners, which can dull or mark the surface.

Cordless lamps

• Charge with a USB-C cable from a standard USB adapter.
• Don't open the base or replace the module yourself. The light is a sealed, ready-made module with its own charge protection.
• Battery run time and charge time: [OWNER: measured battery hours and charge time per lamp].

Layer lines

Look closely and you will see fine horizontal lines. They are the trace of how the lamp is made, one layer at a time, and they are normal. A bump, gap or crack is not: if you find one, contact us.

Something wrong?

See the warranty and shipping and returns. None of this affects your rights under the Consumer Protection Act 1999.